NDIS Essentials – Part one

Support Worker – NDIS Essentials – Support Budgets, Support Categories, and Line Items (Part One)

Understand the business side of support work — the foundations that keep your role professional, safe, and trusted.

At Life Skills Better Connections, we know that the NDIS can feel like another language — full of line items, categories, and price limits that don’t always make sense.
That confusion can lead to mistakes, stress, or misunderstandings about what can (and can’t) be invoiced.

That’s why we created NDIS Essentials — a training program designed to help Support Workers build clarity and confidence around how the NDIS funding structure really works.

Because when you understand the business side of support work, you can deliver better, more transparent, and more professional support.

What You’ll Learn in Part One

You’ll unpack the key building blocks that shape your work every day:

• Support Budgets, Categories, and Items — how they connect like building blocks, from the big picture (budgets) to the fine detail (line items).
• NDIS Pricing Arrangements and Price Limits  — why they exist, how they change depending on day, time, or type of support, and how they protect both you and the participant.
• Plan Management Types — Agency Managed, Plan Managed, and Self-Managed — and what each means for how you’re paid and who you can work with.
• Informal Supports and Conflicts of Interest — why friends and family can’t also be paid workers, and how clear boundaries protect everyone.
• Service Agreements — the roadmaps that set expectations, build trust, and prevent misunderstandings.

Why It Matters

Understanding the structure behind the NDIS means you can:

• Communicate clearly with participants, providers, and plan managers.
• Use the right line items for each shift or activity.
• Protect yourself and the participant through transparent, compliant practice.

By the end of this program, you’ll be able to interpret NDIS plans, understand funding limits, and feel confident that every shift you complete connects to the right supports — safely, ethically, and professionally.

👉 NDIS Essentials is your foundation for confidence, clarity, and compliance in the support work industry — because great support starts with understanding how the system works.

Learning time: 36 minutes

Click here to get in contact with us today!