Module 2: Know the Basics

Know the Basics

Part of the Confident Support, Real Outcomes Series

Support work is about more than just showing up — it’s about showing up professionally, ethically, and prepared. In this foundational module, we break down the key everyday responsibilities that help you build trust, protect participant rights, and maintain a high standard of care.

Content:

✅ Professionalism & Conduct

✅ Record-Keeping Essentials

✅Professional Boundaries & Relationships

✅Confidentiality & Trust

Resources:

✅Reflections Worksheet & Self-Checklist

✅Scenario Based Boundary Guide

You’ll learn:

✅ What professionalism looks like in disability support

✅ How to keep simple, accurate records

✅ Why boundaries matter — and how to set them clearly

✅ What confidentiality really means in practice

Whether you’re new to the field or refreshing your understanding, this module helps you build a strong, ethical foundation from day one.

🎓 Includes: A downloadable Scenario-Based Boundary Guide to help you navigate tricky situations with confidence.

⚠️ Please note: each module is designed for one-time use only

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Take a Quick Look Inside the Module 🔽